TIM270: Service Engineering and Management

Please note that prior to Fall 2011, the Technology & Information Management department was known as Information Systems Management.  For classes prior to Fall 2011, please see the ISM schedule page.

 

*****COURSES ARE SUBJECT TO CHANGE*****

Introduction to service engineering and management, from the role of services in the global economy to analytical models in service operations management. This field is developing rapidly; the material covers the fundamental principles of services as well as recent research. Topics include designing efficient service networks, forecasting, resource allocation, and globalization. Enrollment restricted to graduate students.

5 Credits

YearFallWinterSpringSummer
2011-12

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